website and e mail privacy policy

We believe it is very important to respect the privacy of individuals, and to make safe and ethical use of the information that is provided through electronic channels.
Where we collect information we are doing so in order to offer you better services, both on the website and in the rest of our operations.
If any of the information we hold about you is inaccurate we will do our best to correct it quickly once you notify us.  We will hold some information you give us in databases.  We will ensure that these are secure and can only be accessed by authorised people.
This privacy policy covers:
  • the information we collect,  how we use it and who will have access to the information
  • Data security and storage
  • access to your personal information
  • how to contact us

The information we collect and how we use it

We do not collect any financial information on this website.  When you use this website, you may be asked to provide certain personal data.  We will only request, collect and store such informaion as is necessary in the circumstances and which you voluntarily provide.  If you are interested in Melrose Accountants' services, we will reqest contact details including your name,company and e mail address in order that we may discuss your requirements with you.
We will use your personal data only for the purpose for which it was collected as outlined above, unless we obtain your specific consent to their uses, or unless otherwise required or permitted by law or professional standards.
We do not disclose your personal data except as required and permitted by appicable law.
We do not sell your personal data or provide it to third parties for their direct marketing use.


Data security and storage

Melrose Accountants has appropriate technical and organisational security policies and procedures in place to protect personal data and information from misuse,alteration, or destruction.
Additionally, we aim to ensure that access to your personal data is limited to those who need access to it.  All individuals who have access to the data are required to maintain the confidentiality of such information.
Please be aware that the transmission of information via the internet is not completely secure.  Although we will do our best to protect your personal data, we cannot guarantee the security of your data which is transmitted electronically, any transmission is at your own risk.
Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
We will retain personal data collected from you for two years or until requested to delete it (if earlier)


Access to your personal information

You have the right to request a copy of your personal data (as defined in the Data Protection Act 1988) that we keep about you.  If you wish to make such a request, please contact us at info@melroseaccountants.co.uk

Contacting us

If you have any questions, comments or complaints about our handling or protection of your personal data, please contact us at info@melroseaccountants.co.uk